Serving the Charlotte Area
Next Meeting: March 25, 2010
Guest speaker Geoff Ables of C5 Insight
Topic: Using SharePoint as a Knowledge Management Platform
Most businesses have begun using Microsoft SharePoint within the last few years – but few have learned how to tap into the full potential of this tool for knowledge management. Geoff will discuss the 4 pillars of knowledge management and how SharePoint uniquely delivers in each of those areas. He will provide a “deminar” (demo plus seminar) that includes tips on how to configure SharePoint as a KM tool. Also included will be a brief overview of how CRM and help desk applications can be integrated with SharePoint to deliver a powerful knowledge platform. Lastly, the presentation will include a sneak preview of SharePoint 2010.
 Live Events in Atlanta GA, Washington DC, Raleigh NC and Charlotte NC. The 4 City Tour of: SharePoint, Salesforce.com, Microsoft CRM and Unified Communications. Free half-day events with multiple concurrent sessions. For more information and to register: www.successaccelerators.comFEBRUARY LIVE EVENT: ConnectForce – Salesforce.com and Unified Call Center Communications DATE: February 26,2010 TIME: 8:00am – 3:00pm LOCATION: Charlotte, NC Focused on Salesforce.com and Unified Communications, this event features multiple sessions that provide valuable insight into how cloud and telephone technologies can work for your business. Attend all day, or just choose the sessions that work for you. Click here for information or to register. MARCH WEBINAR DAY: Two Webinars – Same Day: What’s New with Salesforce.com and Microsoft CRM? DATE: March 11, 2010
|
2010 HDI Annual Conference and Expo
The 2010 HDI Annual Conference & Expo will be held on March 16-19 at the Rosen Shingle Creek Resort in Orlando, Florida. IT Service and support professionals are invited to attend the conference to hear presentations from key industry experts, network with peers and executives, and see product demos from top-notch IT vendors. Attendees will leave feeling energized and full of ideas to take back to their support centers and service desks. There will also be exciting keynote speakers and entertainment. Anyone interested in attending can register online at Thinkhdi.com\hdi2010.
Join us at the HDI Conference in Orlando to meet, mingle and celebrate the TOP STARS of HDI’s SE Region!!! Click for details!
| Clear your Calendars Now for our HUGE May event! 3 Guest Speakers: Kirk Weisler, Sophie Klossner & Geoffrey Ables Networking, Lunch, Prize Giveaways and more! May 13, 2010 – 11:30am to 4:30pm – Ayrsley Grand 13 Cinemas, Charlotte NC Details coming very soon! |
HDI Charlotte would like to thank the co-sponsors of our May 2010 HDI joint
chapter event featuring Kirk Weisler and Sophie Klossner.
Details about this upcoming event will be posted soon — You definitely
don’t want to miss this one!!
Please visit their sites should you have a need for their services:
 |
 |
|
HDI Charlotte would like to thank the co-sponsors of our second annual HDI Southeast Regional Officers Summit that took place over the weekend of October 2-4, 2009. Please visit their sites should you have a need for their services:
 |
 |
February 2009 – 2008 Circle of Excellence Award
The HDI National Headquarters is pleased to announce that the HDI Charlotte local chapter has won the Gold Achievement Award in the annual Circle of Excellence recognition program. The Circle of Excellence program is managed by the HDI national office and awards points to local chapters based on the following areas:
. Chapter Growth
. Chapter Management
. Chapter Education / Career Development
. Chapter Professional Development and Contributions
What is HDI?
Founded in 1989, HDI is headquartered in Colorado Springs, Colorado, and is the world’s largest membership association for internal and external IT Service and Support professionals. HDI is member-focused and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association’s global network. Click to read more on HDI’s site.
Interested?
If you are interested in learning more about the Charlotte Chapter of the HDI, presenting, sponsoring or attending one of our meetings, or simply being included on notifications of events, please contact us — one of our officers will be more than happy to reach out to you. Why should I join?
When do we meet next?
Click here to read about our next meeting.
