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HDI Articles of Interest
- HDICast13: The Year of the Dragon February 6, 2012 RoyAtkinson
- RIP IT? February 6, 2012 RobStroud
- Can Your Support Center Compete with Siri? February 3, 2012 RaeAnnBruno
- Exploring the Devil's Triangle February 2, 2012 MichaelKrigsman
- What Books Do You Quote From? February 1, 2012 SophieKlossner
- "I Don’t Know" (or, Your Basic, Everyday Customer Service) January 24, 2012 BrandonCaudle
- Network…Activate! Advice from Brandon Caudle January 23, 2012 SophieKlossner
- What's Next? January 17, 2012 DeborahMonroe
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  Founded in 1989, HDI is headquartered in Colorado Springs, Colorado, and is the world's largest membership association for internal and external IT Service and Support professionals. HDI is member-focused and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association's global network. Click to read more on HDI's site.
  
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