Serving the Charlotte Area
Follow me on Twitter
RSS Feeds
Home
About Us
Meetings & Events
Newsletters
Officers
Gallery
Analyst of the Year (AOY)
Circle of Excellence Awards
Join HDI
Resources
Library
Training
Sponsors
Contact
Newsletters
Below is an archive of past HDI Charlotte Newsletters in *pdf format.
*Adobe Acrobat viewer is required.
Get it free here
.
July 2010
March 2010
February 2010
January 2010
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
October 2008
September 2008
August 2008
July 2008
Next Meeting
Quick Links
HDI – Official Site
HDI – Why Join?
HDI Southeast Region
…From HDI
Labor Day Holiday—not just a 3-day weekend!
September 3, 2010
thinkhdi
The Offshoring of Technical Support
September 2, 2010
thinkhdi
The 7 Touch Points of Communication
September 2, 2010
thinkhdi
Rap Contest Voting & Coolest Break Room Contest Kick-Off!
August 31, 2010
thinkhdi
Beyond Customer Service…Maintaining a Consistent User Experience
August 31, 2010
thinkhdi
But it’s just a fish market—NOT!
August 27, 2010
thinkhdi
Real World Customer Service: Sink or Swim — #3
August 26, 2010
thinkhdi
Creating a “Bucket List”
August 25, 2010
thinkhdi