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…From HDI

• Labor Day Holiday—not just a 3-day weekend! September 3, 2010 thinkhdi
• The Offshoring of Technical Support September 2, 2010 thinkhdi
• The 7 Touch Points of Communication September 2, 2010 thinkhdi
• Rap Contest Voting & Coolest Break Room Contest Kick-Off! August 31, 2010 thinkhdi
• Beyond Customer Service…Maintaining a Consistent User Experience August 31, 2010 thinkhdi
• But it’s just a fish market—NOT! August 27, 2010 thinkhdi
• Real World Customer Service: Sink or Swim — #3 August 26, 2010 thinkhdi
• Creating a “Bucket List” August 25, 2010 thinkhdi